FAQ
Shipping & Tracking
What is the Shipping Policy of Nexch India ?
We personally ensure that every delivery from The Nexch is processed under excellent condition and in fastest time. We take care of all parameters that ensure your delivery reaches you in a safe and sound state.
What is the estimated delivery time?
The tentative delivery period is 4-5 working days. However, the actual delivery time may vary due to unexpected circumstances.
Do you apply any shipping charges?
We provide free shipping on all orders. If you choose COD payment method, there are nominal cash collection chargers i.e. Rs. 59 for every order.
How to Track Order
Enter your AWB No. or Order Id to track your order : Click Here
Miscellaneous
What to do if I forgot my password?
Go to the “Log In” button then click on ‘Forgot Password’ option and you can reset the password with the link sent on your registered email id
How long the refund procedure takes?
The refund procedure will be initiated within 24 hours once we receive your product with a valid reason for return and QC approval. Once initiated, the amount will be credited to your account in the next 7-10 working days
Do you accept bulk order?
Yes, we do accept bulk order.
Is there any trial then purchase option available?
There is no trial and buy option available. However, in order to assist you in picking the right size, we have size chart with body measurements featured on our product pages. For any queries please write to us at Hello@nexch.in